Over 22K NV Energy customers remain without power, warming shelters set up

Crews from NV Energy continue to work around the clock to restore power to more than 22,000 customers who remain without electric service after a severe winter storm caused more than 1,000 outages on December 31, 2022, in the Reno, Tahoe, Carson City, and Minden/Gardnerville areas. The company is bringing in additional NV Energy crews from southern and eastern Nevada as well as contracted crews to assist in restoration efforts and repair the storm-damaged equipment.

At the height of the outage, over 35,000 customers were without power.

The estimated restoral is by Tuesday evening by 6:30 p.m.

Warm shelters have been set up at the following locations (ID showing residence is required at some):

Harveys Lake Tahoe
Stateline, NV. In the Convention Center Pre-Function area.
From 8 a.m. - 12 p.m., the casino will provide coffee and hot and cold water. 24 hours there are power strips and tables. Signage to help locate the area will be throughout the casino.

Douglas County Community and Senior Center (on the senior side)
1329 Waterloo Lane, Gardnerville, NV. Now open until further notice.

Reno-Sparks Convention Center
4590 S. Virginia Street, Reno, NV. Open 6 p.m. January 1 through 6 p.m. January 3. Canteen services including coffee, tea, water, and snacks will be available, along with opportunities to charge cell phones and other devices.
Washoe County Regional Animal Services is providing water and a few crates for any pets that may need to warm up.

An additional emergency warming area for Douglas County residents opened on January 2, 2023, near the Topaz Ranch Estates at the East Fork Fire Protection District Station 4 in Wellington. The address is 1476 Albite Road. The warming area will remain open until further notice and will provide water, coffee, and charging capabilities. Another round of storms is predicted to hit the region later in the week. Some residents remain without power and freezing temperatures are expected. To contact the warming area, please call 775-783-6497.

With low temperatures and another winter storm starting Monday, NV Energy offers the following cold preparation and outage tips to keep customers and their homes safe:

- Drip faucets to reduce the likelihood of a pipe rupture.
- Keep a supply of flashlights and batteries on hand. Do not use candles as they pose a fire risk.
- Have a supply of non-perishable foods, medicine, baby supplies and pet food, as well as one gallon of water per person per day.
- Do not run a generator inside a home or garage. Use gas-powered generators in well-ventilated areas.
- Consider all downed power lines as live and dangerous. If you see one, stay away and call 911 and NV Energy to report.
- More tips are available at nvenergy.com/outageprep